We started Mastered to help the new breed of talent get the opportunities they need to succeed.

The world is changing fast. The old ways of doing things are breaking down. We see a new generation of talent emerging. They are switching careers. They think and act digital-first. They build their own networks. They work on their mindset as well as their skills. Since we launched in 2015, Mastered has been committed to helping this new breed of global talent do their best work. 

Meet the new breed

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A cross-discipline team dedicated to helping our global community accelerate

To deliver our accelerators - that blend online and in-person learning, with feedback, coaching and opportunities - we have a team of 60 people based in East London dedicated to solving the challenge of helping you and your career grow. 

Meet the team

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Admissions

Our admissions team are your first point of contact with Mastered. With many having backgrounds or side projects in the creative industries, they review all the applications we receive, interview all candidates and help professionals assess if the accelerator is right for them.

Production

Learning design

A team of video producers, editors, writers and experience designers come together to create and deliver the accelerator that professionals enjoy. Whether it is video, a case study, a podcast, infographics or a practical task, this team is responsible for devising and delivering knowledge in the right format, at the right time.
Talent

Talent support

Our talent managers are there with our professionals every step of the way over their learning experience and beyond, answering their questions, keeping them engaged, and helping them get the best out of the accelerator from the moment they enrol.

Industry

Industry and partnerships

Coming from a range of backgrounds, this team is your connection to industry brands and work. They devise the curriculum, identify the right people to work with, inspire them to get involved, support them to share great feedback, and secure opportunities, partnerships, and exposure for our network.

Platform

Platform and technology

The platform team is made up of software engineers, product managers and UX and UI design. Together they are responsible for building the classroom and digital tools that our professionals and experts use every day. They work closely with the other teams to create an experience that brilliantly brings together different services.

The values we work by

Do your best work

Never stop learning

Learn by doing

Adapt quickly

Be gutsy

Embrace feedback

Cut the crap

Rise together

Do well by doing good

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How we develop talent

We’ve learned a lot in three years about what professionals in the creative industries need to grow - whether they are freelancers or managers - and how they should be nurtured and supported to reach their goals in a tough and competitive industry. Our behaviour change model is built around an unique blend of content, coaching, community and digital tools. 

Inspirational insight

The foundation of every Mastered accelerator are high-quality videos, articles and resources from leading industry figures. These are released in phases, as part of a structured journey, to support you in your daily challenges. 

Purposeful practice

Watching videos alone doesn't drive behavior change. We believe in putting learning into practice and helping you do the real tasks you need to do to move forward.

One-to-one feedback

With so many different things you could do, you need to know you are focusing on the right things. Success flows from taking action and then getting the immediate feedback to know you're on track. 

Reflection and reinforcement

The hardest part of personal development is turning what you know into habits and behaviours. We use performance coaches and digital tools to ensure what you learn lasts.