Retail stores are facing unprecedented levels of change and threats. More competition. More demanding consumers. More difficulty retaining millennial staff.
To thrive, your stores need exceptional retail leaders. People who know when to coach and when to step-in; who are as good with storytelling as they are with numbers and operations; who have the energy, resilience, and behaviours needed to manage in these accelerated times.
This kind of leader can't be hired easily. They have to be developed. Yet current training methods are outdated. They lack follow-up. They focus on delivering information and not lasting behaviour change. They struggle with engagement and scale.
Retail leadership: Mastered is a new approach to leadership training, designed for a new breed of leader, operating in a new retail era.